Privacy Policy

We collect personal and business information to provide and improve our services:

Information You Provide:

• Name, email address, phone number
• Business name, EIN, and verification documents
• Profile information and preferences
• Order history and transaction details
• Support requests and other communications

Information We Collect Automatically:

• IP address and device/browser info
• Usage logs and interaction data
• Cookies and similar tracking technologies

Information from Third Parties:

• Stripe (for payment processing and identity verification)
• Supabase (authentication and database services)
• Analytics tools (e.g., Google Analytics)

We use your information to:

• Create and manage your account
• Verify your identity and business
• Process and track orders
• Send important notifications (emails, updates, support messages)
• Provide customer service
• Analyze usage to improve our services
• Comply with legal obligations

We never sell your personal information. We may share it with:

• Service providers (e.g., Supabase, Stripe, email providers like Resend)
• Third-party analytics tools (only for performance and UX optimization)
• Law enforcement or regulators when legally required
• Other users, only if explicitly allowed (e.g., retailers seeing verified supplier info)

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, contact us at support@kitions.com.

We retain your data as long as your account is active or as needed to provide services, comply with our legal obligations, or resolve disputes. You may request account deletion at any time.

We use secure infrastructure, access controls, encryption, and monitoring to protect your data. However, no online service is 100% secure.

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Analyze site performance

You can disable cookies in your browser settings, though some features may stop working.

Kitions is intended strictly for users who are 18 years of age or older. By using our platform, you represent and warrant that you are at least 18 years old and legally able to enter into contracts for business purposes.

We do not knowingly collect or solicit any personal information from individuals under 18. If we discover that a user is underage, we will take steps to delete the account and associated data.

If you're accessing Kitions from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.

We may update this policy from time to time. If we do, we will notify you via email or through the platform. Continued use of the Services after the update constitutes your acceptance.

If you have any questions about this Privacy Policy or your data, contact us at:

support@kitions.com